Top 10 Questions Clients Ask Before Hiring eBrand

When Nigerian business leaders plan to launch or redesign their websites, they often face one big challenge finding a reliable, experienced web design company that understands their goals. At eBrand Promotion, we’ve worked with banks, e-commerce startups, and government agencies across Nigeria, and over time, we’ve noticed the same set of thoughtful questions our clients ask before signing a contract.

If you’re evaluating potential partners, here are the top 10 questions to ask a web design company and how eBrand Promotion answers each one with transparency and results.

How Much Does a Professional Website Cost in Nigeria?

This is usually the first question and rightly so. At eBrand Promotion, pricing depends on scope, features, and functionality. A simple business website differs greatly from an e-commerce or web app project.

Typical Cost Range (as of 2025):

We always begin with a free consultation to understand your business goals, preferred technologies, and growth targets before sending a tailored quote.

Will My Website Be SEO-Ready?

Every serious company wants visibility on Google. That’s why SEO optimization is a default part of every project we deliver.

Our team ensures:

• SEO-friendly URL structure and meta data setup

• Optimized speed and mobile responsiveness

• Integration with Google Analytics and Search Console

• Schema markup and sitemap submission

We also provide an optional SEO strategy plan to help your team continue ranking after launch.

You can learn more about this in our article on SEO Website Design for Nigerian Businesses.

How Long Will It Take to Complete the Project?

Project timelines depend on the size, goals, and technical requirements of your website. A basic company website may take a few weeks, while a complex web application could span several months. At eBrand Promotion, we follow a structured, transparent process that keeps every client informed from day one.

Here’s how our workflow typically unfolds:

1. Project Discovery (2–5 Days)
   This stage focuses on understanding your business, audience, and objectives.

   • We schedule a strategy session to identify your goals.

   • Our team reviews your existing brand assets, competitors, and industry trends.

   • We create a project brief that defines scope, deliverables, and expected outcomes.

2. Wireframing and UI/UX Design (1–2 Weeks)
   Once we have clarity on your goals, our design team begins crafting the site structure.

   • Wireframes show the layout of pages and content flow.

   • UI/UX designs bring your brand identity to life with color, typography, and visuals.

   • We gather your feedback and make revisions before moving to development.

3. Development and Integration (2–6 Weeks)
   This is where your website starts taking shape.

   • Our developers code the design, set up your chosen CMS (such as WordPress or Laravel), and integrate required features.

   • We test for mobile responsiveness, browser compatibility, and loading speed.

   • If your site includes e-commerce or payment systems, these are configured and tested here.

4. Review and Launch (3–5 Days)
   Before going live, we perform a final review with your team.

   • You preview the full site in a staging environment.

   • We implement final edits, run SEO checks, and secure all backend systems.

   • Once approved, your website is launched to the public.

Typical Timelines:

• A corporate or business website takes an average of 3 weeks from kickoff to delivery.

• A custom e-commerce platform takes 4–6 weeks, depending on the number of products and integrations.

• A large-scale portal or web app may extend up to 12 weeks, due to complex features or API development.

Throughout the process, eBrand Promotion uses an internal project management system that gives you full visibility. You can track milestones, approve designs, and communicate directly with your assigned project manager all in real time.

This structured approach ensures your project stays on schedule, within budget, and aligned with your business goals.

Who Will Manage My Website After Launch?

One of the most overlooked questions to ask a web design company is about post-launch maintenance.
At eBrand Promotion, we offer three maintenance options:

Many of our Nigerian clients, such as logistics startups and real estate firms, choose our Standard Plan because it offers balance; strong security with monthly content updates.

Can You Migrate Our Existing Website?

Yes. We handle migrations from platforms like WordPress, Joomla, Wix, and custom PHP frameworks.
Our developers ensure that your domain, hosting, and SEO rankings remain intact during migration.

A recent project involved migrating a fintech company’s old WordPress site to a modern Laravel platform without losing any SEO traffic or backlinks. The client reported a 40% faster site load time and higher customer retention within three months.

Will My Website Be Secure?

In today’s cyber environment, Nigerian companies cannot afford weak website security.
Every website developed by eBrand Promotion includes:

• SSL certificate installation

• Firewall protection

• Encrypted admin login

• Daily backup automation

• Malware scanning

For fintech and enterprise clients, we also deploy multi-factor authentication (MFA) and server-level DDoS protection.

Your customers’ trust depends on your site’s security and we treat that as non-negotiable.

Do You Offer Custom Web Application Development?

Absolutely. Beyond standard websites, eBrand Promotion builds custom web applications for industries like:

• Real estate: property listing and CRM integration

• Education: online learning portals with payment gateways

• Manufacturing: inventory and order management dashboards

• Finance: loan application and KYC verification systems

We design these tools to integrate with your internal processes, helping your team save time and improve efficiency.

Can You Integrate Local Payment Gateways?

This is a crucial question for e-commerce and service-based platforms.
Our developers are experienced in integrating trusted Nigerian payment systems such as:

• Paystack

• Flutterwave

• Moniepoint

• Remita

This ensures smooth local and international transactions without issues related to currency conversion or failed payments.
We also advise clients on PCI DSS compliance, ensuring their websites meet financial data security standards.

What Happens If My Website Goes Down?

Downtime can cost your business money and reputation.
That’s why all eBrand-hosted websites are monitored 24/7 using uptime tracking software.
If your site experiences downtime, our support team receives an instant alert and begins troubleshooting immediately.

Additionally:

• Clients receive monthly uptime reports

• Backup copies are stored securely on multiple servers

• We guarantee 99.9% uptime for all managed hosting clients

Why Should We Choose eBrand Promotion Over Other Web Design Companies?

This is perhaps the most honest question we get, and the answer lies in our results.

Here’s what sets us apart:

• Experience Across Industries: From oil & gas to education, e-commerce, and fintech.

• Local Expertise: We understand the Nigerian business environment, user behavior, and infrastructure realities.

• Transparent Communication: Every client gets a dedicated project manager.

• Data-Driven Decisions: We track site performance, conversion rates, and SEO outcomes.

• Full-Service Digital Support: Beyond web design, we offer branding, email setup, and online marketing.

Questions You Should Ask Any Web Design Company

Here are a few extra questions to ask a web design company especially if you’re comparing multiple agencies:

When an agency answers these clearly, it shows they’re professional, prepared, and transparent.

Hire a Partner, Not Just a Vendor

Choosing the right web design company is not about the cheapest quote but about long-term reliability, scalability, and trust.
At eBrand Promotion, we believe every Nigerian business deserves a website that drives visibility, leads, and growth.

If you’re planning a new website or need to redesign your existing platform, let’s start with a strategy session. We’ll review your business goals, recommend the right technology, and show you how to position your brand online for measurable ROI.

Ready to work with a trusted partner who understands Nigerian businesses?
Contact eBrand Promotion today to schedule a free consultation and get a detailed website strategy tailored to your brand’s needs.